In many Nigerian homes, a graduate's first decent job triggers a curious phenomenon. The congratulatory messages quickly give way to a steady stream of requests: school fees, hospital bills, rent top-ups, "urgent 2k". ...

Nigeria’s Small and Medium Enterprises (SMEs) must be committed to transparency, proper record keeping, and disciplined financial behaviour to aid their access to credit in a rather tightened liquidity environment, according to Olusegun Sonowo, a Lagos-ba...

The Embedded Subscriber Identity Module (eSIM) has been identified as the future of mobile connectivity, offering instant carrier switching, device versatility, and reduced plastic waste.The Embedded Subscriber Identity Module (eSIM) has been identified a...

Nigeria’s startup ecosystem has long been the powerhouse of African tech by attracting significant capital despite macroeconomic headwinds....

Nigeria’s inflation rate has continued to cool, falling to 16.05 per cent in October from 18.02 per cent in September 2025. The inflation rate drop was largely driven by the monetary policy easing and positive outcome of key reforms i...

Customer service is often regarded as the heartbeat of business culture, shaping how people feel about the organisations they engage with. The Nigeria Customer Service Index Group’s State of Consumer Service Report 2024 revealed...

In a world obsessed with speed, it is easy to forget that customer service is not a department; it is capital. The Swahili proverb reminds us that patience and consistency, ...

The success of Presco and Okomu, two privatised companies in Nigeria’s palm oil industry, offers a compelling case for Imo and Cross River states to embrace privatisation....